Terms of use

These terms apply to anyone who visits www.franklinjuledesign.com, uses the Studio, makes a preview link, sends one of our forms, or signs in to an account. “We” means Franklin Jule Design. The legal name and home state of the company are not settled yet: [OPEN DECISION: legal entity name and state of formation].

Looking is free, and a form is not a contract

Sending the project form or the contact form costs nothing and does not commit you to anything. It is a request for a quote, not a purchase. Nothing is agreed between us until we both sign an agreement and your deposit is paid.

Prices and samples

The prices on the Pricing page are the ones we charge, and your written quote is what binds us. The sample sites on the Studio are there to show the layouts. The shop details in them are examples, not a real business's.

What you put into the Studio

Only add a logo, photos, or text you have the right to use. A preview link you make is a public page at a long, random address: anyone you give it to can open it, and so can anyone they pass it to. It is deleted after 90 days unless it becomes part of your site. How we handle what is in it is on the privacy page.

Your account

Your account is signed in by email, so keep your email account secure. If you think someone else has signed in, use “Sign out everywhere else” on the Account page and tell us.

Please don’t

• Copy our layouts, designs, or code for your own use or to sell.
• Scrape or bulk-download the site, or try to get into parts of it that are not public.
• Send false information on a form, or use our forms to send spam or anything harmful.
• Try to get around the limits on how many forms or preview links one connection can send.

Who owns what on this site

The layouts, the Studio, the words on this site, and the system that makes our sites belong to us. Photos on the sample sites come from the free Unsplash photo library and belong to their photographers.

No promises beyond these

We work to keep this site accurate and running, but it is provided as it is, and we cannot promise it will always be available or free of mistakes. Nothing on it is legal, tax, or accounting advice. How far our responsibility for the site goes, and which state's law applies, are for the attorney review: [OPEN DECISION: limitation of liability wording and governing law].

Other services

Cloudflare hosts the site, Stripe takes card payments, and Google supplies the typefaces. Their own terms apply to what they do. The privacy page lists what each of them handles.

This is the plain version of what the agreements say. The agreements themselves are still drafts, waiting on the same attorney review as this page, so the numbers and wording below may change before anyone signs. When you sign, the signed agreement is the one that counts, and if it and this page ever disagree, the agreement wins. The pricing explainer goes through the same terms in more detail.

Before work starts

• After the project form, you get a written quote: the one-time price, what it includes, the care plan, and a timeline.
• You sign the agreement and pay half the one-time price. Work starts then, not before.
• You send your photos, prices, hours, and words. The timeline moves with how fast those come back.

While we make it

• You see the whole site on a private preview before any of it is public, and send changes in rounds: one to four, by package. A change in an extra round is $50.
• The rest of the one-time price is due when you approve the finished site, before it goes live, or over your first five monthly bills at no extra charge.
• If we miss the timeline by more than two weeks, you are owed part of your deposit back for the work not yet delivered.

Once it is live

• Every site has a monthly care plan, $50 to $1,000 a month. It keeps the site online, fixes what breaks, and includes a set number of updates each month. Updates past that are $50 each, and unused updates do not carry over. The care plans.
• You can change plans any month; the change starts with your next bill. We give 30 days’ notice in writing before a price changes.
• We register your web address in our name while we look after your site, and bill its yearly renewal at the registrar’s price, on its own line.
• A new page is $500, a new look is $500, and moving up a package costs the difference. Anything else gets a written price before we start. Adding to your site later.

If a payment is missed

The card is tried again and you hear from us. After seven days unpaid, the site shows a simple holding page until the account is caught up. Nothing is deleted, and the site comes back as it was.

Leaving

Give us 30 days’ notice in writing. The month already paid for is not refunded. Ask within 60 days of leaving and we move your web address to you for what the transfer costs; after that it stays with us. Leaving, in more detail.

Who owns what

• Your words and your photos are yours. Once the site is paid in full, its finished content is yours.
• The layouts and the system behind them stay ours; what you get is your finished site, not the template.
• You are responsible for having the right to use what you send us, and for the accessibility of files you supply yourself, like a PDF menu.
• We may show your finished site as an example of our work.

Still open in the drafts

Several parts of the agreements are waiting on decisions or on the attorney: [OPEN DECISION: governing law and venue, how disputes are settled, the limit on our liability, what happens to your photos and details after you leave, and notice if we ever stop offering the service]. None of these will be filled in by guesswork; they will be in the agreement you are asked to sign, and on this page once settled.

When these terms change, the date at the top changes with it.

Write to [email protected], or use the contact page. Mailing address: [OPEN DECISION: business mailing address].

This page is a draft pending review by an attorney. Until that review is done, nothing here is a final legal statement. The privacy page is a draft too.